Privacy & Cookie Policy
Privacy and Cookies Policy – Pawsome Vitality Limited
Last updated: 25 November 2025
We reserve the right to update this policy at any time. The latest version will always be published on this page with the new “Last updated” date. We recommend you check this page periodically.
Pawsome Vitality Limited (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.1. Who we are Pawsome Vitality Limited
Company number: 16580093
Three Gables, Corner Hall, Hemel Hempstead, HP3 9HN
Email: Support@pawsomewholesale.com
2. Information we collectWhen you register a wholesale account, place an order, or contact us, we may collect:
Name and job title
Business name and address
Email address and phone number
Payment and transaction details (processed securely by Shopify Payments)
Delivery address(es)
3. How we use your information
We only use your data to:
Process and fulfil your orders
Communicate with you about your account and orders
Send occasional order updates or important service messages
If you tick the marketing opt-in box at checkout or registration, add you to our ConvertKit mailing list (via Zapier) so we can send you wholesale offers and updates
Comply with legal and accounting requirements
We never add anyone to marketing lists without explicit consent.4. Who we share your data withShopify (our website and payment processor)
ConvertKit (only if you opt in to marketing)
Zapier (only to connect opt-ins to ConvertKit)
Our UK courier partners (for delivery only)
HMRC and our accountant (for legitimate tax and accounting purposes only)
We never sell or share your data with third parties for marketing unless you have opted in.5. How long we keep your data We keep your information only for as long as required for accounting and legal purposes (usually 7 years after your last order). Marketing subscribers can unsubscribe at any time.6. Your rights Under UK data protection law you have the right to:
Access your personal data
Correct inaccurate data
Request deletion (where legally possible)
Object to or restrict processing
Withdraw marketing consent at any time (just click “unsubscribe” or email us)
Just email Support@pawsomewholesale.com with your request and we will respond within 30 days.
7.
Security
All data is stored securely within Shopify’s UK/EU data centres and protected by industry-standard encryption.8.
Contact us
For any questions about this policy or your data, please contact:
Support@pawsomewholesale.com
Pawsome Vitality Limited
Three Gables, Corner Hall, Hemel Hempstead, HP3 9HN
Cookie Policy
Last updated: 25 November 20251. Who we arePawsome Vitality Limited
Company number: 16580093
Three Gables, Corner Hall, Hemel Hempstead HP3 9HN
Email: Support@pawsomewholesale.com
2. Information we collect
Name, job title, business name & address
Email address and phone number
Delivery address(es)
Payment & order history (processed securely by Shopify Payments)
3. How we use your informationTo process and fulfil your orders
To communicate about your account and orders
If you opt in to marketing, to add you to our ConvertKit ( Kit ) mailing list (via Zapier) for wholesale offers and updates
To comply with UK tax and accounting laws
We never send marketing emails without your explicit consent.4. Who we share your data with Shopify (platform & payments)
ConvertKit ( Kit ) & Zapier (only if you opt in to marketing)
UK courier partners (name & address for delivery only)
HMRC and our accountant (legal requirement)
5. Cookies & tracking technology
Our website uses a small number of cookies:
- Essential cookies – needed to keep you logged in and run the shopping cart (set by Shopify, last for the session or up to 1 year).
- Analytics cookies – help us anonymously understand how visitors use the site (set by Shopify Analytics, last up to 2 years).
- Marketing opt-in cookie – remembers if you accepted marketing emails (set by ConvertKit/Zapier, lasts 1 year).
You can manage or delete cookies at any time via your browser settings. Blocking essential cookies may stop parts of the site from working.6. Your rights You can:Access, correct, or delete your data
Withdraw marketing consent anytime (click “unsubscribe” or email us)
Turn off non-essential cookies in your browser
Email Support@pawsomewholesale.com with any request – we reply within 30 days.7. Data storage & securityAll data is stored in Shopify’s UK/EU data centres with industry-standard encryption.8. Contact us Support@pawsomewholesale.com
Pawsome Vitality Limited, Three Gables, Corner Hall, Hemel Hempstead HP3 9HN